A Step-By-Step Guide to Responding to Google Business Profile Messages

If your business has its Google Business Profile messaging feature toggled on, it’s important to keep an eye on your inbox! It is recommended that you respond to incoming Google Business Profile messages as soon as possible. If you’re unsure how to respond to these messages, here is a step-by-step guide!

Accessing your messages

Step 1. In Google Mail, click “Google Apps” in the upper-right-hand corner

Step 2. Click on “Business Profile” in the drop-down menu.

Step 3. Click on YOUR business name.

Step 4. In the menu on the left, click the “Messages” tab. Here, you can view and reply to your business’ outstanding messages.

Step 5. Reply to outstanding messages.

That’s it!

You’ve successfully responded to your Google Business Profile message.

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